Terms and Conditions of Use
By accessing our website, you, the user, agree to use the terms and conditions set out here. These terms and conditions may change at our discretion at any time and without prior notice. All orders and purchases made through this site are governed by these terms and conditions. The purchase of merchandise through the TitanOwl.com website is strictly limited to parties who can lawfully enter into and form contracts on the site in accordance with the laws of the jurisdiction of their residence. By entering the TitanOwlcom website you agree that you will access the content solely for your personal, non-commercial use. All illustrations, designs, icons, graphics, photographs, pictures and any other items included in this website are the exclusive property of TitanOwl.com unless otherwise stated. These Terms & Conditions apply to the purchase of goods from TitanOwl.com only.
DEFINITIONS
In these Terms and Conditions:
1. “Seller”, “us” and “we” are references to the owner of this website, TitanOwl.com, which has a parent registered corporation in Canada
2. “Buyer”, “you” and “your” are references to the purchaser of the goods from us;
3. “Goods” means the goods specified in the Seller’s invoice;
4. “Contract” means the contract between Seller and Buyer for the sale and purchase of the Goods which incorporates these Terms & Conditions;
5. “Terms” means these terms and conditions;
6. “Site” means the TitanOwl.com website.
PURCHASING GOODS ONLINE
7. In order to make purchases through the site, the buyer will be requested to register and provide personal details. In particular, buyers must provide their real name, phone number, e-mail address and other requested information as indicated.
8. When ordering items, the buyer will be required to provide payment details and you represent and warrant that the payment details you provide on ordering are both valid and correct and you confirm that you are the person referred to in the billing information provided.
9. When an order is made online, the order confirmation issued by the company clearing the credit/debit card payment does not constitute acceptance of your order by us. We reserve the right to check any discrepancies and an order will only be processed when it is verified by us to be accurate and within the guidelines set forth in these terms.
10. All orders are subject to acceptance and availability.
11. Any error in the ordering process due to technical or other reasons beyond the seller’s control entitles us not to treat the order as being binding on us.
12. Purchases made on the site are for the personal or gift use of the buyer only and are not to be used for re-sale. The site displays products, which form its collection. They are normally products that are in stock and available for dispatch, however on occasion certain products that are in particularly high demand will sell out quickly. Should this be the case, you can contact our customer care department at info@TitanOwl.com who will be happy to add your details to the waiting list and contact you should the item again become available to arrange payment.
YOUR ORDER
13. Once a choice has been made and the order has been placed, the buyer will receive an email acknowledging the details of the order. This email is NOT an acceptance of the order. Unless the buyer cancels the order in accordance with the seller’s Cancellation Policy, acceptance of the order and completion of the contract between buyer and seller will be perfected when we dispatch the goods to you.
14. The sale contract is therefore concluded in the Canada and the language of the contract is English. The contract will be subject to these terms and conditions and governed by Canadian law and the buyer agrees to submit to the non-exclusive jurisdiction of the United States Courts in respect to any dispute that may arise under it.
The seller reserves the right not to accept the buyer’s order in the event, for example, that we are unable to obtain authorization for payment or that the item ordered is out of stock.
Your use of any TitanOwl.com product is subject to all agreements including the Terms of Use and Conditions.
All TitanOwl.com products are intended for use with essential oils, and contain heating elements and sensitive mechanics. The products are not intended for illegal purposes, included but not limited to the consumption of narcotics, THC, or THC derivatives (collectively "foreign combustibles". The use of foreign combustibles or other unintended materials may result in damage to the contents of the product or degradation of the materials and mechanics within the product. Any warranty, express or implied, shall be voided by improper use. By opening the packaging, you confirm your acceptance of the Terms of Use.
PRICE
15. Prices shown on the site are in U.S. Dollars (USD). All prices and offers remain valid and as advertised from time to time. The price of a product displayed on the site at the time the order is accepted will be honored.
16. If the buyer is from outside the United States, the buyer may also incur duties levied by the jurisdiction to which you have specified delivery. Furthermore, a buyer from outside the U.S. may also be subject to higher postage and packaging costs. The seller reserves the right to request additional shipping fees prior to the Goods being dispatched, and to not accept the order should the buyer not fulfill the seller’s requests to pay additional postage and packaging fees.
PAYMENT
17. Payment for Goods and for the cost of packaging and delivery where applicable must be made before the Goods are dispatched.
18. Payment can be made by Visa, Master Card, Discover, or American Express. In all cases, delivery will not occur until we are satisfied that the payment has cleared.
19. If the issuer of the buyer’s payment card refuses to authorize payment to the seller, we will not be liable for any delay or non-delivery.
20. All credit card transactions on this site are processed using Intuit Merchant Services, a secure online payment platform that encrypts your card and/or banking details in a secure host environment. The seller does not hold any credit card details on our site or in our customer database.
DELIVERY
21. The seller will give the buyer an estimated delivery date for the goods, but no such estimated times or dates provided by us are guaranteed.
22. The seller will arrange for packing according to the method of delivery chosen by the buyer during the checkout process.
23. Should the buyer choose USPS as a method of shipping, responsibility for the purchased goods passes to the buyer at the time USPS takes possession of the good.
24. Should the buyer choose UPS or FED EX as a method of shipping, the responsibility for the purchased goods passes to the buyer when the shipper records “DELIVERED” in their respective tracking information.
25. The buyer must check the goods immediately upon delivery and contact the seller if there are any problems with the goods. The buyer must notify the seller within 24 hours of delivery to ensure prompt attention as completed orders are filed away daily.
26. In the case that the goods have been damaged in transit, the buyer must keep all packaging, as this may be required when making a claim.
The seller will not be liable for any loss, damages or penalty resulting from delay in delivery of the goods when such delay is due to causes beyond the reasonable control of the seller, including without limitation, supplier delay, force majeure, act of God, labor unrest, or fire. In any such event, the delivery date will be deemed extended for a period equal to the delay.
CANCELLATION, RETURN & EXCHANGE
27. The seller’s chief objective is to ensure the buyer is fully satisfied with their purchase. If, for any reason, the buyer is not satisfied with the goods purchased from our website, the buyer has a right to return the product (within 7 working days from the date that product is received) for an exchange or a store credit that could be used for future purchases. The buyer need not give any reason. The notice of exchange or return has to be made in writing; an email will suffice:Info@TitanOwl.com. In the event of a return or exchange, we require that you return the goods to us at your own cost. For sanitation purposes, all clothing and hats purchased (included but not limited to: Men's/Women's T Shirts, Men's/Women's Tank Tops, Snapbacks, Beanies, Pullover Hoodies) are considered final sale. No store credit / exchanges / returns will be accepted under any circumstances.
28. In order to help with the return of your order you must obtain a Merchandise Return number (MR) by emailing info@TitanOwl.com within the cancellation period.
29. Our return address is detailed on your original invoice. Failure to obtain an MR does not affect your legal, consumer rights.
30. The buyer must take reasonable care of all goods in their possession and return them to us, with their original packaging, within 7 days from the date the MR number was issued.
31. In order to qualify for exchange/store credit, the goods or packaging may not have been used or damaged, and the goods must be returned in their original packaging, and accompanied by all items comprising the product.
REGISTRATION
In order to shop on the seller’s site all users must be registered. The details provided are saved in our database in order to process the order and to facilitate and speed up future purchases. Please see our Privacy Policy for more details regarding how TitanOwl.com manages this information.
OPT-IN OPT-OUT POLICY
Users of this site may access, amend or delete any data filled in on the registration form at any time; either in writing, or via email at info@TitanOwl.com
The seller may from time to time contact you by email with information on new products; special discounts or other information we believe may be of interest to you. Any e-mail we send you will contain an easy unsubscribe link from all future mail shots.
OUR LIABILITY
The website is accessed and used at your own risk. Although reasonable efforts have been made to ensure that all details on the website are current and contains no inaccuracies or errors, no guarantees are made that the website’s content will be error free, accurate and current at all times.
Waiver of Liability:
I, being above the age of 18 years of age or the parent of a child under the age of 18 years of age, agree to all terms as follows: I acknowledge and understand that the product purchased here is adult activity that requires strenuous exercise and various degrees of skill and experience for individual. I understand that these activities can result in serious injury to the person and damages to property and voluntarily assume any and all risk associated with loss, damage or injury while using these products. I am aware of the risks, hazards and dangers of personal injury, death and disability inherent, hazards and dangers of personal injury, death and disability. I am aware that the usual risks, hazards and dangers of personal injury and disability increase with inexperience. I hereby agree to release and forever discharge TitanOwl.com or it's Parent Company, and their agents, servants, employees, officers, directors, trustees and all other persons or entities acting on their behalf and the manufacturer from any and all claims, actions, damages, liability, cost or expenses and attorney fees which are related to, arise out of, or are in any way connected to my participation or use of the products, use of equipment or property supplied by TitanOwl.com or its parent company or my presence upon the premises, whether or not such claims, actions, damages, liability, cost or expenses are caused by the negligence of the seller, the manufacturer or the distributor. By this AGREEMENT, it is my intention to surrender and waive any rights to sue or exercise any legal right to seek damages from TitanOwl.com or its Parent Company and their agents, servants, employees, officers, directors, trustees and all other persons or entities acting on their behalf. This AGREEMENT shall be affecting and binding upon my heirs, agents, personal representatives and assigns. I hereby certify that I am over the age of 18 years of age. I have carefully read the foregoing and acknowledge that I understand and AGREE to all of the above terms and conditions. I have had the opportunity to ask any and all questions regarding this AGREEMENT and the affect of the same. I am aware that by purchasing this item and sending/remitting payment for it/them, I assume all risk and waive and release certain substantial rights that I may have or possess. I therefore release all liability and waive all rights I may have in regards to my child's activities with the above item(s).
Improper accessories or modifications can result in a accident in which you can be killed or seriously injured. Always take precautionary actions, maintain your device properly, perform pre-use inspections, when inside be in well ventilated areas to avoid carbon monoxide poisoning, do no touch hot parts, do not place hands near moving parts, electivity is highly dangerous , stop device keep wires and heat away, only handle with care, wipe spills right away, let device cool before removing touching it.
Your pack shipment
The shipment will be processed only for confirmed addresse which is approved by the financial institute that you pay through them.
Unconfirmed address, incomplete address, wrong address and none verified address will not be precessed.
We do not ship to the countries they are not listed at the time of registration or providing the address.
Returned items must be in original shape and the buyer pays for return shipping (unless mentioned in return policy).
